When placing your order, please note the following:
For all orders within the USA, please allow 1 - 3 weeks for delivery. For all order outside of the USA, please allow 2 - 4 weeks for delivery.
If you have not received your order within the time frame listed above, then please allow at least 2 weeks prior to contacting us to check on the status of your shipping.
You will receive tracking information by email once your order has shipped. When it is available it will be sent to you via the email address that we have on file.
Your order may come from different suppliers, therefore it may arrive at different times. If you have not received all of your items, please check the status of your tracking.
Please contact our customer service department at firstname.lastname@example.org and we'll help you resolve the problem!
To cancel your order, we must hear from you that day by midnight EST. Otherwise your order will be processed and shipped out according to our terms.